Frequently Asked Questions - Grady's

Where is Grady's located?

We are located at 3440 Clemson Boulevard, Anderson, SC, 29621. You can visit our store during our operating hours from 10am to 7pm, Tuesday through Saturday.

How long will my order take to ship?

Items marked "ships from warehouse" may take slightly longer to ship, but most orders ship within 1-3 business days. We strive to process and ship all orders as quickly as possible.

How much are shipping charges?

Shipping charges are calculated during checkout based on the destination and the items in your cart. We offer competitive shipping rates and ensure safe delivery of all firearms and accessories.

Do I need to pay any transfer fees for firearms?

We charge no transfer fee for items purchased on our website via in-store pickup.

Do you offer financing?

Yes, we offer financing through Sezzle. You can easily apply at checkout and break your payments into interest-free installments. Make sure to review all financing terms on Sezzle before committing to a purchase.

Do I need to contact my local FFL before purchasing a firearm?

Yes, we recommend contacting your local FFL dealer before purchasing any firearm. Your local FFL dealer is responsible for handling the transfer process and ensuring compliance with all federal, state, and local laws.

How do I select an FFL for firearm purchases?

During checkout, you will be prompted to select an FFL dealer from our list. If your preferred FFL is not listed, you can provide their contact details and have them send their license to us directly. Please make sure your chosen FFL dealer is ready to receive your firearm.

Can I cancel my order?

If you need to cancel your order, please contact us immediately. Cancellations may incur a 10% fee if processed before shipping. Once the order is shipped, returns are subject to a 20% restocking fee and shipping charges. Please inspect all firearms before completing the FFL transfer, as transferred firearms cannot be returned.

Can I return a firearm?

All firearm sales are final once transferred through your FFL. Please thoroughly inspect the firearm at your FFL before completing the transfer. If there are any issues, they must be resolved before the firearm is transferred.

What is your warranty policy?

All new firearms are covered by the manufacturer's warranty. For any warranty claims or issues, please contact the manufacturer directly. Grady's does not provide warranty services on firearms or accessories.

Do you ship ammunition to all states?

We currently do not ship ammunition to the following states: California, New York, New Jersey, Massachusetts, Connecticut, Washington, Rhode Island, Illinois, and Washington D.C., due to state regulations. Please review your local laws before placing an order for ammunition.

Do I need to create an account to place an order?

No, you do not need an account to place an order. However, creating an account allows you to track your order, view your order history, and receive special promotions. It’s highly recommended for frequent shoppers.

Can I order over the phone?

To ensure the security of your personal information and to reduce errors, we do not accept phone orders. All orders must be placed online through our secure checkout process.

What should I do if my FFL is not listed on your website?

If your FFL is not listed in our database, please have your FFL dealer email their license to us at ffl@gradysoutdoors.com. Once received, we will add them to our system for future use.